Last updated: August 3, 2026
By accessing or using our website and services, you agree to be bound by these terms of use. If you disagree with any part of these terms, you should not use our services.
These terms constitute a legally binding agreement between you and our organization regarding your use of language learning programs and associated services.
We provide language instruction through various formats including individual tutoring, group classes, corporate training, and immersion workshops. Specific program details, scheduling, and instructor assignment are determined during the enrollment process.
All services are delivered subject to instructor availability and appropriate class enrollment levels. We reserve the right to reschedule sessions or suggest alternative arrangements when necessary.
Enrollment becomes binding once you have completed the registration process and received confirmation from our administrative team. Pricing is as displayed on our services page and may be subject to change with reasonable notice.
Payment terms and refund policies will be clearly outlined in your enrollment agreement. Different programs may have different cancellation and rescheduling policies based on their format.
You are expected to attend scheduled sessions punctually, complete recommended practice activities, and communicate proactively about any challenges or scheduling conflicts.
Respectful behavior toward instructors and fellow students is required. We reserve the right to terminate enrollment for disruptive or inappropriate conduct.
All course materials, including lesson plans, exercises, and digital resources, remain our intellectual property. These materials are provided for your personal educational use and may not be reproduced, distributed, or used for commercial purposes.
Language learning outcomes depend on numerous factors including individual effort, study time, and prior experience. We do not guarantee specific proficiency levels or timeframes for achieving particular learning goals.
Our liability is limited to the fees paid for services rendered. We are not responsible for indirect, consequential, or incidental damages arising from your use of our services.
We reserve the right to modify program content, scheduling options, or pricing with reasonable notice to enrolled students. Significant changes affecting current enrollments will be communicated directly.
Any disputes arising from these terms or our services will be handled through good faith negotiation. If resolution cannot be reached, disputes will be subject to the jurisdiction of Australian courts.
These terms may be updated periodically. Continued use of our services after changes are posted constitutes acceptance of the modified terms. We will notify enrolled students of material changes.
Questions about these terms should be directed to [email protected]