Last updated: August 3, 2026
We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation and applicable Australian privacy laws.
This page outlines your rights regarding personal data and explains how we ensure compliance with data protection requirements.
We process your personal data based on the following legal grounds:
Right to Access: You can request a copy of the personal data we hold about you at any time.
Right to Rectification: You can ask us to correct inaccurate or incomplete personal data.
Right to Erasure: You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes it was collected.
Right to Restrict Processing: You can ask us to limit how we use your data in specific situations.
Right to Data Portability: You can request your personal data in a structured, commonly used format to transfer to another service provider.
Right to Object: You can object to processing of your personal data for certain purposes, including direct marketing.
Rights Related to Automated Decision-Making: We do not use automated decision-making or profiling that produces legal effects.
To exercise any of these rights, contact us at [email protected] with your request. We will respond within one month, though this period may be extended for complex requests.
We may need to verify your identity before processing certain requests to ensure we are releasing information only to authorized individuals.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
When personal data is no longer needed, it is securely deleted or anonymized.
Your personal data is primarily stored and processed within Australia. If transfers to other jurisdictions occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable regulations.
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Australian Information Commissioner or relevant supervisory authority in your jurisdiction.
For questions about data protection or to exercise your rights, contact [email protected]